Shipping policy
🚚 Shipping Policy
📦 Order Processing
All orders are processed within 1–3 business days (excluding Sundays and public holidays). Once your order is confirmed, you will receive a confirmation message/email with order details.
Orders placed after cut-off time (e.g., 2 PM) will be processed the next business day.
🚛 Shipping Timelines
We currently ship across India.
- Metro Cities: 2–4 business days
- Non-Metro / Rural Areas: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines may vary based on location, weather conditions, or logistics constraints.
💰 Shipping Charges
- Free shipping on orders above ₹____
- A flat shipping fee of ₹____ applies to orders below this amount
Any applicable shipping charges will be displayed at checkout before payment.
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp.
You can use this link to track your shipment in real-time.
📦 Packaging
We take utmost care in packaging to ensure your products reach you in perfect condition.
All items are packed using food-safe, secure, and eco-conscious materials wherever possible.
⚠️ Delivery Delays
While we strive to deliver within the estimated timelines, delays may occur due to:
- Weather conditions
- Transport disruptions
- High demand or seasonal load
We appreciate your patience in such situations.
❌ Failed Delivery Attempts
If delivery fails due to:
- Incorrect address
- Customer unavailable
Our delivery partner may reattempt delivery. Additional charges may apply in some cases.
🔁 Shipping Issues
If you experience any of the following:
- Damaged package
- Missing items
- Incorrect product
Please contact us within 24–48 hours of delivery with photos/videos for quick resolution.
📞 Contact Us
For any shipping-related queries, reach out to us at:
📧 Email: mrbfarms1961@gmail.com
📱 Phone/WhatsApp: +91 8489828101
Note: This shipping policy is subject to change with prior notice.